The Financial Commission adjudicated 1,468 retail forex and CFD disputes in 2025, ruling in favor of brokers in 94.8% of cases according to FM Intelligence analysis. Traders collectively sought $21.4 million in compensation but were awarded just $496,304, with the median dispute involving less than $400. Withdrawal delays topped complaint categories at 558 cases, with 92.8% resolved in the broker’s favor due to compliance checks, bank processing delays, or bonus terms rather than misconduct.
The commission did find genuine broker fault in 76 cases, awarding traders $414,189, while blacklisting 87 clients for deliberate misconduct, primarily exploiting negative balance protection. Surprisingly, brokers with Tier 1 licenses from FCA, CySEC, or ASIC showed higher fault rates than offshore counterparts. Complaint volume peaked in December tracking gold’s record highs, though that month saw the lowest broker-fault rate at just one case out of 201. India led all jurisdictions with a quarter of total filings.
FXnCO Insight
The overwhelming broker win rate suggests traders should exhaust platform support channels and verify compliance requirements before filing formal complaints or posting public grievances.
Source: Finance Magnates